The Challenge

When the US distribution arm of a leading global radiator manufacturer needed to upscale its inventory management, Unipart Logistics provided future-proof technology that delivered real benefits.

Serck provides specialist design, manufacture, installation, and service of heat transfer technology across a range of sectors and geographies. Their US distribution business focuses on the heavy-duty truck and commercial radiator market.

The radiator market, like many industrial sectors, has been changing at a pace not seen before. Serck expanded its manufacturing and supply capabilities to be able to offer customers an ever-increasing range of products. This led to excess stock and slow-moving products, as well as having the right products in the wrong location which impeded rapid delivery to customers.

Not only was this adding excess cost, but it impacted the high levels of customer service that Serck’s customers were used to.