How Sky built a world-class circular economy model

How Sky built a world-class circular economy model

8th August 2025 | 59 sec read

The Challenge

As part of its ambitious Sky Zero programme, Sky was committed to transforming its operations to meet science-based sustainability targets.

The core challenge was translating this strategic vision into a practical and financially viable circular economy model, requiring a complete overhaul of its reverse logistics, waste management, and packaging processes to minimise its environmental footprint.

The Solution

In a close partnership, we designed and implemented a comprehensive solution underpinned by our circular economy services.

We established a dedicated recycling centre to manage all returned materials and fully embedded the ‘seven Rs’ of the circular economy into the operation. A key innovation was redesigning packaging, allowing customers to use the original box for returns, which eliminated waste and simplified the process.

A circular road surrounded by forest.

The Impact

Our collaborative approach helped Sky turn its sustainability goals into a tangible operational and financial success, delivering significant savings in cost and carbon.

  • Achieved a 99% recycling rate with zero waste to landfill
  • Refurbished one million set-top boxes annually, preventing waste
  • Removed 127 tonnes of single-use plastic from the supply chain
  • Saved 610 tonnes of CO2 from distribution emissions
  • Delivered £500,000 in cost savings over two years

Learn more

Explore how our circular economy services can turn your sustainability goals into tangible, value-driven results.

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